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#1 Transactional SMS Service in India

Critical Messages.
Zero Delays.

Send order confirmations, account alerts, and service updates to any number — including DND — 24 hours a day. Built on AWS infrastructure with 99.9% delivery, trusted by businesses across Chennai, Bangalore, Mumbai, and every city in India.

₹2,499
Starting Price / 10K SMS
99.9%
Delivery Rate
24/7
Always-On Delivery
DND OK
Reaches All Numbers
24/7
Phone Support
Understanding the Basics

What is Transactional SMS?

Transactional SMS delivers essential, non-marketing information directly tied to a customer's action or account — order confirmations, delivery updates, payment receipts, and appointment reminders. Because it serves the customer's own request, TRAI permits it to reach every number, 24/7, including DND-registered ones.

Sent Anytime, 24/7

Unlike Promotional SMS, there's no time window restriction. Order alerts at 2 AM or OTPs during a late-night checkout — Transactional SMS goes out instantly, any hour of the day.

Reaches DND Numbers

Because it's tied to an existing customer relationship or transaction, Transactional SMS is exempt from DND blocking — ensuring critical updates always reach your customer.

Priority Delivery Routes

PING4SMS routes Transactional SMS through priority gateways with direct telecom operator connections — ensuring delivery within seconds, every time.

Real Business Use Cases

Where Transactional SMS Keeps Customers Informed

From order tracking to account security — see how Transactional SMS builds trust at every customer touchpoint.

Order Confirmations

Instantly confirm purchases with order ID, amount, and expected delivery — reducing customer anxiety and support calls.

Shipping & Delivery Updates

Keep customers informed at every stage — dispatched, out for delivery, delivered — building trust through transparency.

Payment & Billing Alerts

Send instant payment confirmations, invoice reminders, and EMI due-date alerts directly to customers' phones.

Appointment Reminders

Clinics, salons, and service businesses reduce no-shows significantly by sending automated appointment reminder SMS.

Account Security Alerts

Notify customers instantly of login attempts, password changes, or suspicious account activity for added security.

Subscription & Renewal Alerts

Remind customers before a subscription expires or renews — reducing churn and unexpected billing complaints.

Simple Pricing

Transactional SMS Pricing

All plans include lifetime validity, priority routing, and free white label access.

Credits Never Expire
Silver
10,000 SMS
2,499
+18% GST
₹0.25 / SMS
  • Lifetime Validity
  • Reaches DND Numbers
  • Free White Label Panel
  • API Access Included
Buy Now
Most Popular
Gold
25,000 SMS
5,999
+18% GST
₹0.24 / SMS
  • Lifetime Validity
  • Reaches DND Numbers
  • Free White Label Panel
  • Priority API Access
Buy Now
Diamond
50,000 SMS
11,499
+18% GST
₹0.23 / SMS
  • Lifetime Validity
  • Reaches DND Numbers
  • Free White Label Panel
  • Dedicated Account Manager
Buy Now
Platinum
1,00,000 SMS
21,999
+18% GST
₹0.22 / SMS
  • Lifetime Validity
  • Reaches DND Numbers
  • Free White Label Panel
  • Dedicated Account Manager
Buy Now

Need a custom volume plan?

For 5 lakh+ SMS or enterprise requirements, talk to our sales team for special pricing.

Common Questions

Transactional SMS — FAQ

Everything you need to know before sending your first transactional campaign.

Transactional SMS carries essential account or order information and can be sent 24/7 to any number, including DND-registered ones. Promotional SMS is marketing content, restricted to 9 AM–9 PM and blocked on DND numbers.
PING4SMS Transactional SMS starts at ₹2,499 for 10,000 SMS with lifetime validity. Higher volume plans bring the per-SMS rate down to ₹0.22. GST of 18% applies to all purchases.
Yes. Since Transactional SMS relates to an existing customer transaction or account activity, TRAI permits delivery to DND numbers — unlike Promotional SMS which is blocked.
Yes, DLT registration with TRAI is mandatory for Transactional SMS templates too. PING4SMS offers free DLT registration assistance to get your templates approved quickly.
PING4SMS delivers Transactional SMS within seconds using priority routing through direct telecom operator connections across Jio, Airtel, Vi, and BSNL — with 99.9% delivery success.

Need Help Deciding?

Talk to our team about the right plan for your business volume.

Call 9003051520 WhatsApp Us

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